Shipping Policy

At Fash Citeino, we ensure that your orders are delivered promptly and in excellent condition.

  1. Shipping Options:

    • Standard Domestic Shipping: Free for orders over $150; typically delivered within 3-7 business days.
    • Expedited Shipping: Available for an additional fee; delivery within 1-3 business days.
    • International Shipping: Delivery time ranges from 7-14 business days depending on the destination. Additional customs fees may apply.

  2. Order Processing:

    • Orders placed before 2:00 PM (EST) on business days are processed the same day.
    • Orders placed after the cutoff time or on weekends/holidays are processed the next business day.

  3. Shipping Confirmation and Tracking:

    • Once your order is shipped, you’ll receive a confirmation email with a tracking number to monitor your shipment’s progress.

  4. Damaged or Lost Items:

    • If your order arrives damaged or is lost in transit, please contact us within 7 days of delivery. We will coordinate with the courier to resolve the issue or send a replacement.

  5. Shipping Destinations:

    • We ship worldwide. However, certain remote areas may experience longer delivery times.

  6. Customs and Duties:

    • International orders may be subject to customs duties and taxes. These charges are the responsibility of the recipient.

For more information or inquiries regarding shipping, please email us at info@fashciteino.com.